“Our MyQuest by Care360 patient portal represents the next phase of consumer healthcare-where people are empowered with information to play a greater role in their healthcare choices.” Cohen, MD, senior vice president and chief medical officer at Quest Diagnostics. Because most healthcare decisions are based on diagnostic insights, patients that access their lab reports may be more likely to have a well-informed dialogue about medical options with their physician,” said Jon R. Quest has provided several channels for patients to request and receive their lab reports in select states where direct patient access had been allowed prior to the new federal rule.
The company is believed to be the first national commercial laboratory to facilitate direct patient access to lab information through a range of free channels, which include a patient portal and mobile health app, and traditional mail, fax, and e-mail.Īlthough Quest patients may directly access lab data today, diagnostic information service providers have until October 6, 2014, to comply with the HHS requirement to provide lab data upon request nationwide. Individuals can receive access and track their lab and other health data via MyQuest by Care360, a highly secure patient portal that enables patients to view copies of their lab test reports from Quest Diagnostics.Īccording to the company’s announcement, Quest provides diagnostic information services to about 30% of American adults each year. Responding to the new requirements, Quest Diagnostics has announced the launch of a website to help patients gain direct access to their lab reports. Under new rules announced by the US Department of Health and Human Services in February, clinical laboratories will soon be required to permit patients in all 50 states and the District of Columbia to view their test results without first being authorized by a physician.
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